Terms & Condition

Last updated: August 2026

By downloading, accessing, or using TaxiFi, you agree to these Terms and Conditions. If you do not agree, please do not use the Services.

1. About TaxiFi

TaxiFi provides a technology platform that connects passengers with independent drivers for transportation and related services. TaxiFi is not a taxi company or transportation carrier unless expressly stated otherwise.

2. Eligibility

• You must provide accurate registration information
• You must be legally permitted to use ride-hailing services in your location
• Drivers must hold all required licenses, permits, and vehicle documents

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Booking and trips

• Fare estimates are indicative and may change based on route, waiting time, traffic, or applicable fees
• Passengers must be ready at the pickup point at the requested time
• Drivers should accept, navigate to, and complete trips professionally and safely
• Cancellations may be subject to fees according to platform rules

5. Payments

You agree to pay all applicable fares, tolls, taxes, tips, and fees displayed or incurred during a trip. Payments may be processed through cash, wallet, or supported electronic methods depending on availability.

6. Conduct and safety

Users must not:

• Harass, threaten, or harm other users
• Misuse the platform for illegal purposes
• Interfere with app functionality, maps, GPS, payments, or safety features
• Provide false ratings, fake documents, or fraudulent payment information

7. Ratings and feedback

Ratings help maintain service quality. Abusive or manipulative rating behavior may result in account action.

8. Suspension and termination

We may suspend or terminate access if you breach these Terms, create safety risks, engage in fraud, or as required by law.

9. Limitation of liability

To the maximum extent permitted by law, TaxiFi is not liable for indirect, incidental, or consequential damages arising from trips arranged through the platform, except where liability cannot be excluded under applicable Iraqi law.

10. Changes

We may update these Terms periodically. Continued use of TaxiFi after updates means you accept the revised Terms.

11. Contact

For questions about these Terms, contact TaxiFi through in-app Help & Support.